Shipping policy

 

Thank you for choosing Rare Bunnies as your preferred online shopping destination for your little ones. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for more information:


Shipping Locations:


We ship worldwide. If you face any issues while checking out your order, please reach out to us and we will try our best to facilitate shipping to your region.


Shipping Timeframe:


Please allow 5-9 Business Days for delivery within the USA and UK after your order is shipped. For countries other than USA and UK, it could take up to 6-11 Business Days for the delivery once the order is shipped

Please note that these are approximate delivery times, and actual delivery dates may vary due to factors beyond our control, such as unforeseen logistics delays or local conditions.


Order Processing:


Once you place an order, our team will promptly process and prepare it for shipment. It usually takes 1-2 business days to process, quality check, pack, and ship your order. 

Orders are processed on business days (Monday to Friday, excluding public holidays).


Shipment Tracking:


To keep you informed about the progress of your order, we provide shipment tracking details.

Once your order is shipped, you will receive a confirmation email containing the tracking number and instructions to track your package.


Shipping Methods and Providers:


We work with industry-leading shipping partners to ensure the safe and timely delivery of your orders.

The shipping method may vary based on the size, weight, and destination of the package.


Shipping Charges:


We offer free shipping on orders above USD $49.99. We may change the shipping charges higher or lower depending upon offers/ promotions, logistic factors, and some economic factors. 


Address Accuracy:


Please ensure that the shipping address provided during checkout is accurate and complete.

Kindly reach out to us within 24 hours of placing an order in case any address changes are required. 

We will not be held responsible for any delays or delivery issues caused by incorrect or incomplete address details.


Split Shipments:


In some cases, if your order includes multiple items, they may be shipped separately due to availability or logistical reasons.

You will receive separate shipping confirmations and tracking numbers for each shipment.


Delayed or Lost Shipments:


While we strive to ensure timely delivery, there may be circumstances beyond our control that can cause delays or lost shipments.


If you experience any issues with your shipment, please contact our support team at support@therarebunnies.com, and we will assist you in resolving the matter.


Please note that the above shipping policy is subject to change without prior notice. We recommend reviewing our shipping policy periodically for any updates or modifications.


If you have any further questions or concerns regarding shipping, please reach out to our support team at support@therarebunnies.com. We are here to assist you!


Happy shopping with Rare Bunnies.